scope
Two exams (Core 1 & Core 2): mobile devices, networking, hardware, virtualization, cloud, operating systems, security, software, and operational procedures.
target roles
- Help Desk Technician
- Desktop Support Specialist
- Field Service Technician
note: baseline for break/fix, imaging, and end-user support. Skills: hardware diagnostics, Windows/Linux, mobile devices.
scope
Establish, maintain, and troubleshoot the networks businesses run on — switching, routing, addressing, and secure connectivity.
target roles
- Network Administrator
- Network Support Specialist
- Systems Administrator
note: OSI, subnets, and routing — the same map I use to segment the homelab. Skills: subnetting, TCP/IP, VLANs, troubleshooting.
scope
Baseline cybersecurity: assess posture, perform core security functions, and understand threats, crypto, and risk in an enterprise environment.
target roles
- Security Administrator
- Cybersecurity Analyst
- IT Support Specialist
note: shifted the job from “make it work” to “make it work securely.” Skills: risk, cryptography, threat mitigation.
scope
Project life cycle, stakeholder communication, resource management, change control, and documentation — vendor-neutral, IT-friendly.
target roles
- Project Coordinator
- Junior Project Manager
- IT Team Lead
note: formalized how I scope work and keep people aligned, from homelab builds to public-safety ops. Skills: lifecycle, comms, change control.
scope
CompTIA Secure Infrastructure Specialist — awarded when A+, Network+, and Security+ are all active.
target roles
- Infrastructure Support Specialist
- Junior Security Engineer
note: the trifecta stacked — support the user and secure the path they ride. Skills: holistic infrastructure security.
scope
CompTIA IT Operations Specialist — awarded when A+ and Network+ are both active.
target roles
- IT Operations Specialist
- NOC Technician
note: bridges endpoint hardware and network connectivity for Tier II / NOC work. Skills: cross-domain operations.
scope
Linux command line, users and permissions, open-source licensing, and how a Linux system is put together. The floor under Ubuntu in the lab.
target roles
- Junior Linux Administrator
- Systems Technician
- Support / NOC
note: LPI-010. Candidate LPI000693334.
scope
ITIL 4 framework, IT service management, and how IT work lines up with business outcomes.
target roles
- IT Service Manager
- IT Support Coordinator
- Service Delivery Manager
note: the business side of the ticket — SLAs, incident flow, and keeping a large org running. Skills: ITSM, incident management, SLA compliance.