Trenton Abbott

[email protected]:~$ whoami

role:

certified

CompTIA Security+ · Network+ · A+ · Project+

ITIL 4 Foundation

FEMA ICS · NIMS · NRF

LPI Linux Essentials

About Me

Building and running enterprise-style infrastructure — targeting data center, server admin, and ITSM roles.

911 Telecommunicator moving into data center and systems work.

Security+, Network+, A+, Project+, Linux Essentials, CIOS, CSIS, and ITIL 4 certified. B.S. Cybersecurity student (expected Spring 2027) running a full enterprise-style lab on Dell PowerEdge hardware.

City: Charlotte, NC
Degree: B.S. Cybersecurity, expected Spring 2027

Email: [email protected]
Target: Data center · server admin · ITSM

The lab mirrors real data center operations: physical racking, Proxmox and VMware, Windows Server and Ubuntu, Active Directory, VLAN segmentation, pfSense, and Cloudflare Tunnel. My day job is high-volume incident triage and multi-agency coordination — the same pressure I want to bring to a data center or service-management floor.

I'm gay. It isn't a campaign — just who shows up to work.

Technical Skills

Compute

ProxmoxVMwareDell PowerEdgeiDRACRAID / SANUPS

Systems

Windows ServerActive DirectoryGPOUbuntuLinux EssentialsDockerNginx

Network

pfSenseVLANsDNS / DHCPOpenVPNTailscaleCloudflare Tunnel

Ops

WazuhRDPJump boxesHardware repairIncident docs

Professional Credentials

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Core Certifications

ITIL 4 Foundation Certificate in IT Service Management

Stackable Certifications

CompTIA Secure Infrastructure Specialist (CSIS)

View certification details

Resume

Click through the tabs below to explore my background.

Telecommunicator

Medic911, Charlotte, NC | June 2023 – Present

Triage and process 100–200 medical and fire emergency incidents per shift in a 24/7 operations center serving a metro population of more than one million, meeting a 2-minute 6-second average response-to-dispatch time.
Prioritize and coordinate multi-agency responses during special operations and mass casualty exercises, including the CLT Airport Triennial Disaster Aircraft Crash Exercise, as part of the Special Operations Team.
Operate Motorola P25 radio systems and RapidSOS locating tools for rapid decision-making. Maintain protocol adherence and clear documentation under continuous pressure.
Deployed with a Telecommunicators Emergency Response Taskforce (TERT) supporting FEMA operations during Hurricane Helene recovery.

Emergency Advisor

OnStar Emergency, Charlotte, NC | March 2022 – June 2023

Delivered real-time technical troubleshooting and step-by-step guidance to customers with vehicle system failures, often in high-stress or emergency situations.
Analyzed vehicle telematics and remote diagnostic data to isolate hardware and software issues and guide users through resolution.

Software Sales Consultant

Cardinal Financial, Charlotte, NC | September 2021 – March 2022

Provided technical consultation and support for proprietary SaaS mortgage platforms, helping brokers optimize workflows from application through closing.
Troubleshot platform issues for end users and presented software solutions to wholesale mortgage brokerages across the Eastern U.S.

Additional Experience

Telecommunications & Account Management

Telecommunications Sales Consultant | Spectrum, Charlotte, NC | May 2021 – Sept 2021
SEO Account Executive | TownSquare Interactive, Charlotte, NC | Dec 2020 – Mar 2021
Corporate Retail Sales Consultant | AT&T Mobility, Barboursville, WV | Jul 2019 – Dec 2020

CypurrSecurity Homelab

Enterprise data center simulation

Built and administer a bare-metal lab on Dell PowerEdge servers and enterprise switches — physical racking, cable management, and UPS planning.
Deployed Proxmox and VMware to host production-like services. VLAN segmentation isolates IoT from the trusted network.
Stood up Wazuh SIEM for log collection, endpoint monitoring, and continuous analysis. Firewall rules and packet capture for visibility.
Manage public DNS via Cloudflare and remote access through minimum-privilege jump boxes and VPN tunnels.

IoT, Monitoring & Automation

Telemetry and physical security

Designed a Home Assistant environment that pulls live telemetry from servers, network gear, and custom IoT into one operational dashboard.
Built and secured a multi-camera PoE network with local NVR storage, fixed DHCP reservations, and hardened firmware.
Developed ESP32 environmental sensors with custom 3D-printed mounts for real-time monitoring.

Professional Summary

IT professional and B.S. Cybersecurity student (expected Spring 2027) with hands-on experience building and running physical server infrastructure, Linux and Windows environments, and virtualization on Proxmox and VMware. I maintain a full enterprise-style home lab on Dell PowerEdge hardware that mirrors data center operations. I work as a 911 Telecommunicator handling high-volume incident triage, prioritization, and multi-agency coordination. I hold Security+, Network+, A+, Project+, Linux Essentials, CIOS, CSIS, and ITIL 4. I am targeting data center technician, server administration, or IT service management roles.